Atlanta operations consultant Dr. Lisa Richardson
Meet Dr. Lisa

An Operations Consultant to Wrangle Your Organizational & Marketing Processes

I’m on a mission to help women nonprofit founders and their teams have better relationships with their businesses. You wear a lot of hats in the execution of your mission, and I can help you sort them out. Or even *gasp* take some off!

Let’s straighten out your daily workflows and marketing to-do list.

"Reluctant" techies Welcome

Guiding people who run businesses through essential tech decisions
with an open, accessible style

Navigate Your Growth Roadmap

Meeting you where you are, defining your goals, and helping you get
to the next stage of growth


Years of Strategic Advising
I Feel Seen

Speaking + Interviews + Teaching

Dr. Lisa, Your Operations Consultant

Guidance That
Doesn't Insult Your Intelligence

You don’t need “experts” who talk over your head, then collect your money with no results. I explain the decisions you need to make, why they’re important, and how they impact the future of your business.

Marketing is actually embedded in every aspect of your business operations but too many nonprofit leaders & small business owners just don’t get that connection. Or, they go to the other extreme and spend far too much money with no plan for $0 ROI.

The weakest link in a data security plan is the human too busy to select a strong password. Keep your assets covered when you make better tech decisions. Prevent data breaches that could cost you 5-figures or more.

To keep your business relevant and sustainable in our ever-changing world, you need to keep up with what donors and clients expect from a modern business. Give it to them on your terms.

Let’s conquer the obstacles keeping you from taking the necessary steps to become a future-ready nonprofit.


Build a foundation for your growth

Do you know how your marketing and operations work together to help your business succeed? Sometimes just knowing what you don’t know is the catalyst to moving to bigger and better revenue and donations. 

Let’s get together and talk about your goals – and the practical strategies and tools you need to get there from here.

Organizational & Business Processes

Understand how your day-to-day workflows impact your success. Get your team and your business working smarter.

User & Customer Experience

Enhance how clients and customers feel when they interact with your brand online and in-person.


Ensure everyone has the right information at the optimal time to get their work done and your customers served.

Tech Strategy

Plan how your business can leverage tools to be more profitable today, and continue to grow into the future.

The Process

How It Works

Needs Assessment

We begin with understanding how your organization is working TODAY.

Strategic Planning

We build a roadmap with the steps for getting to your short- and long-term goals.

Active Implementation

We tackle the steps to your next milestone and steadily move forward.

Measure & Recalibrate

Ongoing assessment keeps us from going off track, and lets us shift when needed.

CEO Self-Care

Bizmoon. Because you matter, too.

We all need some uninterrupted time to love on ourselves while working on the future of our organizations and businesses. Bizmoon is the ultimate girls trip for nonprofit leaders and small business owners. Want an invite? Drop your email below for updates on the 2022 excursion.

The Ops & Authority Blog

Insights, Tutorials, & Admonitions

Connect with me directly (& less formally) via social. While I’m most often on Instagram & LinkedIn, you’ll find me nearly everywhere.